Financial accounting information is used primarily by management
Indicate whether the statement is true or false
False
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In terms of staffing, the responsibility of line management is:
A. to investigate employee complaints. B. to make final decisions on entry-level hires and promotions. C. to develop legally sound performance management systems. D. to perform a job or competency analysis.
A mutual fund that invests only in healthcare-related companies is an example of a(n) ________ fund
Fill in the blank(s) with the appropriate word(s).
On January 1, 2016, a corporation had 10,380 shares of common stock outstanding, and on June 1, it reacquired 6,000 shares. Despite a net loss for the year of $180,000, the company declared and paid cash dividends of $24,000 and $28,000 on common and preferred stock, respectively. What was the earnings per share for 2016?
A. ($33.72) B. ($30.23) C. ($22.10) D. ($18.60)
Answer the following statements true (T) or false (F)
1. RFM stands for Regency, Frequency and Monetary. 2. The evolution of CRM is reporting, analyzing and predicting. 3. CRM is a technology based on the premise that those organizations that understand the needs of individual customers are best positioned to achieve sustainable competitive advantage in the future. 4. The business world is shifting from customer focus to product focus. 5. The Internet can completely replace the phone and face-to-face communications with customers.