In Hersey and Blanchard's situational theory, psychological maturity refers to the
A. follower's self-confidence and self-respect.
B. employee's level of educational achievement.
C. level of the follower's skills relative to the task being performed.
D. amount of time a job has been defined within the organization.
E. length of time the employee has been employed.
Answer: A
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Which one of the following statements is true of listening?
A. It does not play a significant role in quality customer service. B. Most people take the listening skill for granted. C. It is a passive physiological process of receiving sound waves and transmitting them to the brain, where they are analyzed. D. It is synonymous with hearing.
Which of the following would be classified as an opportunity in a SWOT analysis of Fun-Spot?
A) A rival amusement park announces plans to open three new rides next season. B) A new luxury hotel is being constructed in the area, with the aim of attracting more high-spending families on vacation. C) Ron and Gail have paid off the mortgage on Fun-Spot, significantly reducing their monthly expenses. D) Fun-Spot employees tend to be enthusiastic and young, projecting an image of fun and vitality. E) Fun-Spot plans to further diversify its offerings by beginning a two-week summer camp for elementary school students.
Please let me know if I may be of further assistance is an example of an effective, professional closing for an e-mail message or memo
Indicate whether the statement is true or false
When a firm makes the decision to borrow money, it is a clear sign that the firm is in financial trouble.
Answer the following statement true (T) or false (F)