A team of 10 members were called for a weekly sales meeting by their senior manager. They were discussing how to increase sales
As the members shared their ideas and strategies, Tess noticed that some of the members were not actively participating in the discussion. She immediately encouraged the members who were hesitant. What role was Tess playing?
a) Gatekeepe
b) Initiator
c) Elaborator
d) Harmonizer
A
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