The Employment at Will Doctrine means that:
a. an employer may fire an employee for any reason not prohibited by law
b. an employer may fire an employee only for cause
c. an employer may not fire an employee
d. none of these
a
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Which of the following characteristics best defines talkative customers?
A. Customers who have definite ideas about what they want and are unwilling to compromise or accept alternatives. B. Customers exhibiting extroverted behavior and who are very people-oriented. C. Customers who seem to have their own agenda without concern for the feelings of others. D. Customers who take pleasure in being obstinate and contrary when dealing with service providers.
When a(n) _____tag is attached to a product, it contains a electronic product code.
Fill in the blank(s) with the appropriate word(s).
Mark's boss has shortlisted three employees-Jack, Justin, and Grace-who are eligible for promotion. It is Mark's duty to promote any two employees from the chosen people. Mark decides not to promote Grace because he believes that women are not achievement-oriented, and they cannot completely focus on their work. Making such generalized assumptions that influence an individual's perceptions is known as
A. projection. B. selective perception. C. stereotyping. D. whistle blowing.
High touch cultures include all of the following EXCEPT:
A. Germans B. Mediterranean cultures C. Eastern Europeans D. Israelis