Researchers suggest that more than 90% of the meaning generated in face-to-face interactions with others is conveyed through nonverbal behavior
True
False
ANS: False
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If, after a mediator offers a commonality statement, one of the disputants disagrees with the statement, the mediator should ______.
A. ask, “What did a miss?” and return to storytelling B. say, “No. I think that was what you said earlier” C. challenge the disputant to come up with a better commonality D. ignore the comment and move on
Which of these reflects the fact that relationships include cultural performance?
a. Jonathan is not sure if he’s ready to label himself “in a relationship” with Nicola. b. Jonathan’s “narrow script” for a first date includes the man paying for dinner. c. Jonathan and Nicola vow to watch over their friends’ new baby as its godparents. d. Jonathan’s father indirectly expresses his affection by doing small home repairs.
Public speaking is more formal than conversation
Indicate whether the statement is true or false
A popular columnist is upbeat and enthusiastic, regularly giving reinforcement and approval to other members of the local press club. What group maintenance role is he fulfilling?
a. the standard setter b. the follower c. the harmonizer d. the elaborator