What includes document exchange, shared whiteboards, discussion forums and e-mail?

A. Collaboration system.
B. Unstructured collaboration.
C. Structured collaboration.
D. Content management system.


B. Unstructured collaboration.

Business

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In handling objections during the sales call, Brandon (the salesperson) normally answers the objection directly. This approach is called the:

A) compensation method B) "feel, felt, found" method C) head-on method D) indirect method

Business

Red Bull entered the U.S. soft drinks market with a niche product: a carbonated energy drink retailing at about twice what you would pay for a Coke or Pepsi. Red Bull was sold in unconventional outlets not dominated by the market leaders

In doing so, Red Bull was using the ________ element of the marketing mix against the market leaders. A) price B) place C) physical handling D) packaging E) promotions

Business

The World Trade Organization (WTO) was created as a successor to the General Agreement on Tariffs and Trade (GATT)

Indicate whether the statement is true or false

Business

John Kotter proposes that leading change consists of ______.

A. charismatic leader B. authoritarian style of leadership C. laissez-faire D. an eight-stage process

Business