Which of the following statements is accurate based on research?

A) perceived quality of care and patient satisfaction are negatively related
B) patient satisfaction and perceived physician credibility are positively related
C) perceived quality of care and perceived physician credibility are not related
D) perceived physician credibility has no effect on patient satisfaction


B

Communication & Mass Media

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______ suggests that we base our inferences about others on a few characteristics.

a. Symbolic Interactionism Theory b. Social Information Processing Theory c. An implicit personality approach d. Impression management

Communication & Mass Media

According to the text, which of the following best summarizes the data pertaining to

time spent watching television?

a. During an average year, the average child spends the equivalent of two solid weeks of 24-hour days doing nothing but watching TV. b. During an average year, the average child spends the equivalent of one solid month of 24-hour days doing nothing but watching TV. c. During an average year, the average child spends the equivalent of two solid months of 24-hour days doing nothing but watching TV. d. During an average year, the average child spends the equivalent of one solid week of 24-hour days doing nothing but watching TV. e. During an average year, the average child spends the equivalent of five solid 24-hour days doing nothing but watching TV.

Communication & Mass Media

The framing device that allows sexual harassment to be accepted or justified as "the way things are" is called ________________.

Fill in the blank(s) with the appropriate word(s).

Communication & Mass Media

What does the text suggest regarding the inclusion of references on a résumé?

A. List them at the bottom of the first page. B. Avoid listing them on the résumé; provide them in your cover letter. C. Never provide any references to a potential employer. D. List them on a separate page; provide only if requested.

Communication & Mass Media