There are 13 elements in the Process D1: Deliver Stocked Product in the Supply Chain Council's SCOR Model. Name any four, and discuss them in detail

Answer 1

Thirteen principal activities constitute the OTC cycle.

D1.1: Process Inquiry and Quote This step in the process precedes the actual placement of the order by the customer. Information availability is critical in this step.

D1.2: Receive, Enter, and Validate Order This step involves the placement and receipt of the order. In many organizations, this step is accomplished through the application of technology such as electronic data interchange (EDI) or the Internet.

D1.3: Reserve Inventory and Determine Delivery Date This step in the process has traditionally been referred to as order processing. In the case where the seller has inventory to fill the order, the delivery date is based on the concept of available to deliver (ATD). If the seller does not have the inventory but knows when it will be produced internally or delivered from a supplier to the seller's distribution centers, the delivery date is based on the concept of available to promise (ATP).
D1.4: Consolidate Orders This step examines customer orders to determine opportunities for freight consolidation as well as for batch warehouse picking schedules. Both of these consolidation opportunities offer cost efficiencies for the seller.

D1.5: Plan and Build Loads This step takes the freight consolidation opportunities identified in D1.4 and the delivery date given in D1.3 and develops a transportation plan.

D1.6: Route Shipments This step can follow or be concurrent with D1.5 . Here, the "load" (usually a transportation vehicle) is assigned to a specific route for delivery to the customer.

D1.7: Select Carriers and Rate Shipments Following or concurrent with D1.5 and
D1.6, this step will assign a specific carrier to deliver an order or a consolidation of orders.

D1.8: Receive Product at Warehouse This step gains importance when an ATP has been given to a customer's order. In this step, product is received at the distribution center and the order management system is checked to see if there are any orders outstanding that need this particular product.

D1.9: Pick Product This step uses the outputs from D1.3, D1.4, and D1.5 to determine the order picking schedules in the distribution center.

D1.10: Load Vehicle, Generate Shipping Documents, Verify Credit, and Ship Based on the output from D1.5 and D1.6, the transportation vehicle is loaded in this step. Finally, this step will generate shipment documents to provide to the carrier to execute the shipment. These documents might include bills of lading, freight bills, waybills, and manifests for domestic shipments as well as customs clearance documents for international shipments.

D1.11: Receive and Verify Product at Customer Site Once the shipment is delivered to the customer location, the receiving location will determine whether or not the delivered product is what was ordered.

D1.12: Install Product If an order involves a product that must be installed at the customer location, it is at this point in the OTC cycle where installation takes place.

D1.13: Invoice This step is the culmination of the OTC cycle for the buyer and seller. This is where the buyer is satisfied with the order cycle performance and has initiated payment to the seller.