As you listen to a sale's associate develop his/her argument explaining why you should buy a new plasma television you are:
A. considering the source.
B. considering the reasoning.
C. considering the evidence.
D. understanding the message.
B
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A news release is a prime example of uncontrolled media
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You are preparing to make a persuasive speech on credit card fraud, and you want to use the strongest evidence possible. Most of your evidence should be statistical because that kind of evidence is most persuasive
Indicate whether the statement is true or false.
The following strategies may help overcome some of the obstacles to resolving conflict in virtual teams EXCEPT
a) don't respond immediately; read and process a message several times before responding. b) assume that others mean well unless you have a history of difficulty with a particular member. c) if you aren't sure what a member means in a message, ask for clarification. d) use "I" statements rather than "you" statements, as the latter can be interpreted as accusatory. e) take a message personally.
In a linear view of communication,
A) the speaker speaks and the listener listens. B) speaking and listening is simultaneous. C) speaker and listener are interdependent. D) speaker and listener exchange turns at speaking and listening.