Which of the “seven sins of service” might be characterized by the phrase “Now
don’t worry your silly little head about it—trust me”:
A. Apathy
B. Condescension
C. Brush-off
D. Robotism
B
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Which of the following are not considered direct participants in implementing organizations?
a. Consumers. b. Firing-line staff. c. Members of the legislature. d. High-authority figures.
In midlife, men suffer more _____ illnesses, while women suffer more _________ illnesses.
Grandparents caring for grandchildren:
a. Are automatically eligible for foster care payments b. Are generally not very good parents, or their children would not have become parents who maltreated their children c. Are often in need of financial and social services from the agency d. Are usually too old to be a placement resource for their grandchildren.
Random digit dialing refers to A) drawing a random sample of telephone subscribers
B)dialing a telephone with your eyes shut.? C)drawing a random sample of telephone numbers.? D) selecting numbers at random from the telephone directory.