What are two ways the airline industry can benefit from the implementation of CRM systems? Explain your answer
What will be an ideal response?
CRM systems could help flyers by automating crucial information and reducing phone call volume. CRM could also be used to identify customers' flying patterns, favored destinations, and frequency of usage so that extra perks can be given to the "best" customers.
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Problems and limitations that could be encountered should also be discussed in a research proposal. Here, problems can refer to difficulties relating to logistical details and limitations to structural problems relating to methodological aspects of the study.
a) True b) False
Many societies view litigation as evidence of personal achievement by the parties
Indicate whether the statement is true or false
Vicarious liability will be covered under a:
A) professional liability policy B) directional liability policy C) illegal activities liability policy D) direct liability policy
During the 1960s and 1970s most organizations designed their systems in a ________ manner
A) interrelated B) cross-functional C) componentized D) silo E) cohesive