The third stage of culture shock, called the adjustment stage, is characterized by ______.

a. actively engaging with newly learned problem-solving and conflict resolution tools
b. feelings of helplessness, isolation, and depression
c. actively seeking out effective problem-solving and conflict resolution techniques
d. intense excitement and euphoria associated with being somewhere different and unusual


c. actively seeking out effective problem-solving and conflict resolution techniques

Communication & Mass Media

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What is the type of issue most likely present in this conflict?

Robert lives in a small community where all residents have access to a community center and a small pool, which operate based on a fee all residents pay on a monthly basis. It has come to Robert’s attention that the pool will be closed during the summer months because there are eleven residents who have not paid their maintenance fee for over three months and thus the pool is not in operating conditions. Because Robert is the Treasurer, he has talked to all of the eleven members of the community to make sure they pay their past due fees. They all have refused to make the payments arguing different reasons. Robert, following the community by-laws, has taken the issue to the Board and has requested the application of strict sanctions against those residents. Based on that conflict situation, please answer the following questions: a. It is a conflict over values. b. It is a conflict over beliefs. c. It is a conflict over resources. d. It is a conflict over data.

Communication & Mass Media

Identify and briefly describe each of the stages of relational escalation

What will be an ideal response?

Communication & Mass Media

In primary groups, the communication that occurs is usually informal

Indicate whether the statement is true or false

Communication & Mass Media

A leader following the ______ leadership style is tractable and adapts his or her behavior according to a variety of circumstances

a) situationa b) functional c) authoritarian d) group

Communication & Mass Media