Rodrick, a management consultant, believes that organizations should engage in participative decision making because the increased information flow which results from employee participation leads to better decision making. Rodrick believes in the _______________ model of participative processes.
A. exigency
B. affective
C. cognitive
D. contigency
Answer: C
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The more credibility a speaker earns, the more likely the speaker's purpose will be achieved
Indicate whether the statement is true or false
The "spiral of silence" theory suggests that you are more likely to voice __________ than __________.
A. agreement; disagreement B. disagreement; agreement C. assertiveness; aggression D. conspiracy; agreement
When all members of a group support a final decision, they have achieved
A) a census. B) evidence evaluation. C) a consensus. D) the analysis step.
Aretha is looking for material about airline customer complaint levels for the presentation she is preparing for a travel industry conference. Which of the following types of sources should she search first if she wants to concentrate on the most up-to-date information?
A. magazines B. journals C. newspapers D. books