Rodrick, a management consultant, believes that organizations should engage in participative decision making because the increased information flow which results from employee participation leads to better decision making. Rodrick believes in the _______________ model of participative processes.

A. exigency
B. affective
C. cognitive
D. contigency


Answer: C

Communication & Mass Media

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The more credibility a speaker earns, the more likely the speaker's purpose will be achieved

Indicate whether the statement is true or false

Communication & Mass Media

The "spiral of silence" theory suggests that you are more likely to voice __________ than __________.

A. agreement; disagreement B. disagreement; agreement C. assertiveness; aggression D. conspiracy; agreement

Communication & Mass Media

When all members of a group support a final decision, they have achieved

A) a census. B) evidence evaluation. C) a consensus. D) the analysis step.

Communication & Mass Media

Aretha is looking for material about airline customer complaint levels for the presentation she is preparing for a travel industry conference. Which of the following types of sources should she search first if she wants to concentrate on the most up-to-date information?

A. magazines B. journals C. newspapers D. books

Communication & Mass Media