The more credibility a speaker earns, the more likely the speaker's purpose will be achieved
Indicate whether the statement is true or false
True
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An avoiding communication conflict style is associated with ______.
a. a high self-face concern and a low other self-concern b. a high self-face concern and a high other-face concern c. a low self-face concern and a low other face concern d. a low self-face concern and a high other-face concern
A district sales manager conducts a quarterly business meeting in which she talks about ways of increasing sales in key markets in the northeast and southwest. What organizational pattern is the speaker using in the presentation?
a. comparison and contrast b. problem-solution c. time d. space e. cause and effect
The agenda contains ______.
A. a commonality statement B. a list of interests C. a list of solutions proposed by the mediator D. a list of each disputant’s proposed solutions
Collin held up two fingers as he said, "The second step in the process is to tighten the bolt." Which step of using a gesture does this illustrate?
A. accommodation B. relaxation C. anticipation D. implementation