When collecting a specimen for performing a strep screening test, what area in the mouth should you avoid touching?
All of these answers are correct
Cheeks
Lips
Gums
All of these answers are correct
Rationale: All of these areas should be avoided when collecting a rapid strep sample.
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From the following list, select effective techniques for good communication when discussing financials with patients. Place a check in the blank provided.
____a. Practice good manners, with frequent use of “please” and “thank you.” ____b. Maintain a professional demeanor. ____ c. Advise the patient that accounts are assigned to a collection agency whenever payments are late. ____d. Greet patients and welcome them to the office before discussing financials. ____ e. Discuss payment arrangements and hardship issues with patients while others are seated in the waiting room. ____ f. If a patient’s insurance has a low reimbursement rate, or is slow to pay, be sure to tell the patient in order to encourage them to change health plans. ____g. Use clear and specific language with a friendly tone. ___ h. Remain calm and use tact when dealing with an angry patient.
22. In a free market who would pay for the delivery of health care services?
a. Numerous health insurance companies b. Patients c. Government d. Multiple payers
The OSHA Ionizing Radiation Standard applies to all medical and dental offices that have
A. hazardous chemicals. B. blood draw stations. C. centrifuges. D. x-ray machines. E. autoclaves.
Continuous positive airway pressure (CPAP) is useful in the management of the patient with obstructive sleep apnea because it:
a. pushes air into and out of the lungs like a mechanical ventilator. b. prevents airway collapse. c. stretches the J receptors in the chest wall to stimulate breathing. d. delivers a tidal volume breath to the patient.