During the ________ stage of group development, the members establish ground rules and try to find out what behaviors are acceptable to the team and individual team members.

Fill in the blank(s) with the appropriate word(s).


forming

During this initial stage the members get acquainted with each other and understand the scope of the project. They begin to establish ground rules by trying to find out what behaviors are acceptable with respect to both the project (what role they will play, what performance expectations are) and interpersonal relations (who's really in charge). This stage is complete once members begin to think of themselves as part of a group.

Business

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Outline the five controllable activities that relate to new systems development

Business

Which of the following best explains why public relations is often overlooked as a tool for supporting product marketing objectives?

A) Public relations departments are typically large divisions within corporations. B) The time and costs associated with public relations prohibit its extensive use. C) Public relations specialists lack the skills necessary to work with marketing experts. D) Many public relations professionals see their jobs as communicating not brand building. E) The public relations department handles stockholders and legislators but not employees.

Business

____ occurs when a supervisor or team leader listens to a live or recorded call in order to measure the quality of an analyst's performance during the call.

A. Observing B. Evaluation C. Role playing D. Monitoring

Business

Email Request to Employees Revise the following paragraph from an email message to employees. Focus on use of voice, appropriate sentence length, and word selection to make the passage effective. With the approach of the end of this fiscal year, it has

been recommended by our accountant that the monies allocated in the budget to capital equipment be used as soon as is expedient. Therefore, as has been our practice in the past, we are requesting that each of you compile a comprehensive detailed list outlining your requests for new equipment which you may have put on the back burner, so to speak. It would be appreciated if you could provide this information to me by the first of next week so that I can begin to process all orders prior to the expiration of the fiscal year. It is anticipated that a multitude of requests will be simultaneously submitted by departmental heads; it is highly probable that requests for equipment will be processed in the order received and delayed requests may not be funded. I sincerely appreciate your cooperation in our efforts to upgrade some of our capital equipment.

Business