Most listeners want you to succeed as a speaker.
Answer the following statement true (T) or false (F)
True
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Tom was a member of the five-member committee for evaluating student complaints. When
Tom raised a question, other members abruptly changed the topic. Several times Tom made suggestions for new procedures, but his ideas were summarily dismissed. In addition, others in the group tended to interrupt his statements with ideas of their own. Tom probably has ________. A) emergent leadership B) low status C) high status D) blocking behaviors
Alura has designed a training website on how to diffuse customer anger in a customer service environment by providing examples of what to expect if a specific communication behavior is used. This is an example of organizing training content by
a. topic. b. process. c. procedure. d. both a and b e. both a and c
Trade magazines are normally sold by subscription
Indicate whether the statement is true or false
In a course on mass media history, the professor shows the film "Empire of the Air: The Men Who Made Radio," which ascribes the entire development of radio to three men: David Sarnoff, Lee DeForest, and Edwin Armstrong, ignoring the contributions of women and minorities to the development of the medium. This is an example of what?
A) Gender stereotyped curriculum B) Invisible hand discrimination C) Gender stereotyped discrimination D) Hidden discrimination