Name and briefly describe the two types of personal power.
What will be an ideal response?
Personal power derives from being seen by others as likeable or knowledgeable. One form of personal power is referent power which is power based on identifying and liking the leader. Another form of personal power is expert power which is based on perceptions of the leader’s competence.
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Maria is the CFO of a company being investigated by the SEC for various alleged violations. Each of the following would constitute an obstruction of justice except
A. refusing to answer questions and invoking the Fifth Amendment. B. changing some figures on documents used to support filed financial statements. C. shredding her personal calendar and appointment book. D. ordering her secretary to lie if she is questioned.
Which in not an example of a service business?
a. a hair salon; b. a doctor; c. an accountant; d. a bookstore; e. all are service businesses.
Marla works for Direct Consulting, a consulting firm that specializes in direct feedback. She has been hired by “Find Your Car” to find out why their customer base is shrinking. Marla uses the organizational development intervention of direct feedback and ______.
a. suggests a change for “Find Your Car” to make b. brings in members from all areas of “Find Your Car” to help her problem solve c. issues questionnaires to all customers in “Find Your Car’s” database d. creates a forcefield analysis for “Find Your Car”
________ costs are readily identifiable and can be measured with precision
Fill in the blanks with correct word