In order to increase your self-awareness, the text advises you to ___________
a. find fault within yourself
b. increase your open self
c. ignore most nonverbal messages
d. praise and compliment others
Answer: b
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What are the three types of communication codes identified in Chapter 1?
a. intrinsic, signals, referents b. iconic, intrinsic, arbitrary c. symptoms, signs, semblances d. arbitrary, symbolic, iconic
When Kiera tells her parents that she is failing physics, they feel like Kiera is asking for support, so they hire a tutor for her. Their interpretation of Kiera’s message and reaction to it are what part of the listening process?
a. hearing b. understanding c. evaluating d. responding
The expectations of leaders that members bring in to a group experience affect how they then perceive a leaders' effectiveness
Indicate whether the statement is true or false
Forty patients were asked how many minutes they had to wait in an emergency department before they were seen by a doctor. The results are below. Construct a frequency distribution table using five classes.32 40 66 51 28 35 30 45 49 3337 41 56 43 59 60 32 48 56 5550 29 44 54 64 65 49 34 39 3036 34 47 52 43 47 58 31 61 29
What will be an ideal response?