Data in the Customer Importance column of the customer needs matrix
a) should be non-limiting and nonspecific.
b) is developed from unanimous customer input.
c) is an estimate (by the QFD team) of the relative importance of the customer needs.
d) is typically based on a scale of 1-5, with 1 being of the highest importance.
Answer: c) is an estimate (by the QFD team) of the relative importance of the customer needs.
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What will be an ideal response?
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Fill in the blank(s) with the appropriate word(s).
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