Wakefield Hospital has only one portable X-ray machine. The emergency room staff claim to have the greatest need for the machine, but the surgeons in the operating room are demanding access to the machine as well. The conflict between these two groups is a result of
A. differing process goals.
B. resource constraints.
C. differing values.
D. excessive competitiveness.
E. interpersonal differences.
Answer: B
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Nivea became the leader in the skin cream class on the "gentle", "protective" and "caring" platform. The company further moved into classes such as deodorants, shampoos and cosmetics
Attributes like gentle and caring were of no value unless consumers believed that its deodorant was strong enough, its shampoo would cleanse and its cosmetics would be colorful enough. This is an example of ________. A) competitive points-of-parity B) competitive points-of-difference C) category points-of-parity D) category points-of-difference E) competitive points-of-presence
To minimize groupthink, the leader can avoid being ______.
A. open B. suppressive C. rational D. directive
According to Griss, finding and fixing a software problem after the delivery of the system is often far more expensive than finding and fixing it during analysis and design
Indicate whether the statement is true or false
Expert power is derived from
A. manager access, control, and distribution of information that is not freely available to everyone in an organization. B. referent power. C. organizationally conferred decision-making authority. D. leader capability and knowledge in a particular field.