The communicative, behavioral, and cognitive processes that influence individuals to join, identity with, become integrated into, and (occasionally) exit an organization is called_____

a. emotion labor
b. integration
c. assimilation
d. orientation


Answer: c

Communication & Mass Media

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A one-sentence summary of the topic and goal together is also known as the specific purpose.

Answer the following statement true (T) or false (F)

Communication & Mass Media

All of the following suggestions should help facilitation of open expression, limiting the use of

silencers in conflict management, except A) listen actively. B) verbalize your appreciation for how the other person sees the conflict. C) create or increase immediacy. D) increase your self-disclosure.

Communication & Mass Media

All of the following are tips concerning photography EXCEPT:

a. Submit a color print along with the desired format of the photograph. b. You should take a photography class. c. Avoid offering the news media boring photographs or overused poses. d. When working with a photographer, know the shots you want. If possible,provide a shot list.

Communication & Mass Media

You provide _____ support to someone when you listen with sensitivity and empathy and then follow up with messages of comfort or confirmation. This lets a person know that he or she is valued.

A. paralingual B. nonverbal C. physiological D. social

Communication & Mass Media