If a verbal or phone order is necessary in an emergency, the order:
a. must be taken by an RN or LPN.
b. must be repeated verbatim to confirm accuracy.
c. documented as a written order.
d. does not need further verification by the provider.
ANS: B
If a verbal or phone order is necessary in an emergency, the order must be taken by a registered nurse (RN) who repeats the order verbatim to confirm accuracy and then enters the order into the paper or electronic system, documenting it as a verbal or phone order and including the date, time, physician's name, and RN's signature. Most facility policies require the physician to co-sign a verbal or telephone order within a defined time period.
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