Maria had job offers from three companies and was confused about which one to join. Later, she made up her mind to join the company that was offering the highest pay. What is this process of arriving at a conclusion called?
a) Decision makin
b) Problem solving
c) Brainstorming
d) Fact-finding
A
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Scales are constructed to measure uses and gratifications
Fill in the blank(s) with the appropriate word(s).
Meaning matching:
a. involves creative interpretation b. never becomes routine c. does not involve one’s memory d. is about connecting symbols to meaning
__________ messages that criticize, tease, reject, or otherwise cause an emotional injury to another are particularly problematic because they convey negative feelings and rejection
a. Hurtful b. Angry c. Defensive d. Conflict
Which of the following is NOT mentioned as a guideline for delivering public testimony?
A) Narrow your comments down to the basics. B) Contribute something original and useful to the discussion. C) Speak loudly and firmly so people will understand the importance of your point. D) Organize your thoughts into memorable key words and phrases.