What did Milgram study?
A. the authoritarian personality
B. bystander apathy
C. the effects of watching violence on television
D. obedience to authority
Answer: D
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A company offers you a very inexpensive vacation. After you arrive, they explain that you are obligated to spend much of your time listening to their sales pitch. What technique is this?
a. Contrast effect b. Bait and switch c. Reciprocation d. That's not all
Display rules involve universal, biologically based emotional displays evoked by particular emotional situations
Indicate whether this statement is true or false.
Thorndike was known for his work with __________
a. a puzzle box b. modeling c. monkeys d. a Skinner box
After a long day at work, Greg came home and announced, "I've had the worst day ever!" Which of the following would be a supportive response to the announcement consistent with the second level of confirmation in relational climate?
a. You think you had a bad day, wait until you hear about mine. b. You say you've had a hard day every day; get a new job. c. You worry too much about work. d. I'm sorry you had a hard day. Do you want to talk about it?