Respondents' inability to remember leads to three types of error. Which of the errors listed below is not mentioned in the text as one of the types of errors created by respondents?

A) telescoping
B) creation error
C) recall error
D) omission error


C

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Specialty stores are characterized by ________

A) the sale of convenience and staple items B) narrow product lines with deep assortments C) a wide range of products and categories D) low prices on a wide range of goods E) routinely purchased food products and services

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Which question is most relevant to a Web-Star salesperson who is trying to tailor a presentation to a prospect's specific needs for Web conferencing software?

A) What is the prospect's budget for the purchase? B) How familiar is the prospect with Web conferencing software in general? C) What level of technical expertise does the prospect have with computer software? D) Has the prospect been using paid or free Web conferencing software for meetings? E) How will the prospect be using Web conferencing software with its clients and employees?

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While being interviewed for a job you really hope to be offered, the interviewer asks you about your marital status. What is the most effective way for you to handle the question?

a. Refuse to answer because it is your legal right to do so. b. Attempt to answer the primary concern that motivated the question. c. Answer it to be polite and take your chances with the effects it may have. d. Let the interviewer know by changing the subject that you know the question is illegal and you do not intend to answer it.

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Which of the following is not a potential ground for an annulment?

a. Irreconcilable differences b. Fraud c. Bigamy d. Minority

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