Which of the following lists the detailed specifications for each raw materials item?
a. parts master
b. routing master
c. work center master
d. bill of materials
A
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What will be an ideal response?
Mass customization combines the advantages of which two processes?
a. job-shop and continuous b. job-shop and project c. project and continuous d. continuous and batch
Garrett was impressed with the service he received at a local wine store. He thought the salesperson was attentive and knowledgeable. His friend Juanita, who was with him and is very knowledgeable about wine, thought the salesperson was pushy and not well informed. What does this example suggest about customers' service expectations?
What will be an ideal response?
Heidi and Ian are directors and shareholders of Globe Software, Inc Heidi's written authorization to Ian to vote Heidi's shares at a Globe shareholders' meeting is
a. a violation of the duty of loyalty. b. a stock certificate. c. a proxy. d. a quorum.