Answer the following statements true (T) or false (F)
1. The “you” attitude deals with the writer's feelings and should be expressed as such
when writing.
2. The most likely audience question is, “What is the purpose of this message?”
3. The writer should use negative words such as claim, allege, problem, damage, and
regret to convey the seriousness of a letter or memo.
4. For the direct strategy, the introduction should take several paragraphs to orient the
readers so they know what to expect in the rest of the message.
1. FALSE
2. FALSE
3. FALSE
4. FALSE
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Why is it advisable for low-power negotiators not to enter into an all-or-nothing deal?
What will be an ideal response?
At Kodak, a marketing executive observed a lack of collaboration between marketing and R&D departments. An analysis of this communication gap would include:
a. evaluation of spatial dynamics. b. evaluation of corporate culture. c. evaluation of communication frequency between departments. d. evaluation of formal and informal processes by which the departments communicate. e. all of the above
For a standard normal distribution, the probability of obtaining a z value between -1.4 to -0.35 is
A. 0.7176. B. 0.2824. C. 0.5561. D. 0.4439.
According to Hassard (2009) restructuring, financialization, downsizing, de-layering, and removal of employee entitlements are all examples of __________________.
a. Rationalized rules b. Legitimating rules c. Impersonal rules d. Efficiency rules