The most important determinant of perceptions of service quality among U.S. customers is reliability.
Answer the following statement true (T) or false (F)
True
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Richards Corporation had net income of $250,000 and paid dividends to common stockholders of $50,000 . It had 50,000 shares of common stock outstanding during the entire year. Richards Corporation's common stock is selling for $35 per share. The price-earnings ratio is
a. 7 times b. 14 times c. 2 times d. 5 times
Which of the following is true of "symptoms" as discussed n Chapter 3 of your text?
A) Symptoms are changes in the level of some key monitor that measures the achievement of an objective. B) Symptoms are not the problem but the "signals" that alert us of the problem. C) A symptom may also be a perceived change in the behavior of some market factor that implies an emerging opportunity. D) all of the above E) both A and B
Medina Company has a tax rate of 30 percent and is considering a capital project that will make the following annual contribution to operating income: Cash revenues $140,000 Cash expenses (40,000) Depreciation (45,000) Operating income before income taxes $55,000 Income taxes (16,500) Operating income $38,500 Using the receipts and disbursements method, net cash inflows are
A) $(83,500). B) $43,500. C) $83,500. D) $100,000.
Which of the following is an example of a forecasted activity in tactical decision-making?
A. new product development B. sales and production planning C. production scheduling D. worker assignments