Appeals to positive ________ are often most effective at persuading people to change their attitudes or opinions, whereas appeals to negative ones are frequently most effective at inducing behavioral change.
A. beliefs
B. emotions
C. values
D. thoughts
Answer: B
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What is the function of information management in a negotiation situation?
a. to clarify issues, show prevailing evidence, and reduce ambiguity b. to concede something in return for something else c. to help maintain interest in the negotiation d. to move the focus of the negotiation to important issues
Verbal communication is important because
a. the language people speak is tied to their identities. b. verbal elements are the foundation on which meaning is created. c. verbal communication plays an important role in relationship development. d. all of the above.
The most important aspect of preparing for public speaking is
A. developing a presentation that will engage your audience. B. visualizing yourself giving a strong performance. C. practicing your speech. D. being well-trained in the art of rhetoric.
According to your textbook, the major traits of a good acceptance speech are brevity, humility, and
A. fluency. B. graciousness. C. humor. D. clarity. E. confidence.