You are admitting an elderly woman to your unit. Her husband is with her. The husband wants to know where the information you are obtaining is going to be kept
You explain to the husband that while his wife is in the hospital all of her information will be kept on the computer. The husband states, "I sure am not comfortable with that. It is too easy for someone to break into computer records these days." What is your best response?
A) "The Institute of Medicine has called for the implementation of the computerized health record so all hospitals are doing it."
B) "Don't worry, our records are very safe."
C) "This hospital is as concerned as you are about keeping our patients' records private. So we take special precautions and we have set up special safeguards so no one can break into our patients' medical records."
D) "We have only had one time a patient's records were broken into in the past 5 years so we have a pretty good record."
Ans: C
Feedback: Nurses must be sensitive to the needs of the older adults and others who may not be comfortable with computer technology. Options A, B, and C may be the truth, but they are not the correct answers as they are not the best way to alleviate the husband's concern about his wife's medical records.
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