Since disputants may bog down the mediation in detail, the mediator can focus on the “big picture” by employing ______.

A. a story co-construction
B. attribution identification
C. a general inquiry approach
D. agreed on facts.


A. a story co-construction

Communication & Mass Media

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Extemporaneous delivery means delivering a speech "off the cuff," with no advance preparation.

Answer the following statement true (T) or false (F)

Communication & Mass Media

A stock issue of factual argumentation is to ask by what criteria is the object of the

proposition best evaluated. Indicate whether the statement is true or false

Communication & Mass Media

A media effects theory that suggests that media consumers have different purposes for media and that they derive different gains or rewards from it is termed

A. uses and gratifications theory. B. hypodermic needle theory. C. cultivation theory. D. agenda-setting theory.

Communication & Mass Media

Arbitration refers to:

A. Picking whichever solution on the list corresponds to a randomly picked number B. Having a person outside the group come and try to help the group reach consensus C. Using an objective person from outside of the group to listen to both sides and make a decision D. Leaving the problem unresolved

Communication & Mass Media