The effective exchange of information is the foundation of most economic transactions. This is known as:

A) exchange theory
B) personal selling
C) the value-added economy
D) the information economy
E) the post-consumer economy


D

Business

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Starting points

A. are usually learned or inferred as negotiations get under way. B. are given up as concessions are made. C. are usually contained in the opening statements each negotiator makes. D. are not known to the other party.

Business

______ act like health maintenance organizations in that they prefer that you have a primary care physician within their medical network and that you go to that primary care physician before going elsewhere for medical care.

A. Primary care physicians B. Unemployment insurers C. Preferred provider organizations D. Worker’s compensation plans

Business

Texting and Twitter are examples of:

A) Wikis B) Micro-blogging C) RSS D) Podcasts

Business

An appraisal system that takes into account financial, customer, processes, and learning categories is called

A. the balanced scorecard approach. B. the 360-degree evaluation. C. the customer-oriented approach. D. management by objectives.

Business