Which speech element should be avoided when speaking to an audience whose interest in a topic is low?

A. personal anecdotes
B. rhetorical questions
C. startling statements
D. technical language


Answer: D

Communication & Mass Media

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Josh's parents always tell him he's a wonderful child and express the same sentiment to their friends. This is likely to have a positive impact on his identity according to the concept behind _____

a. interaction theory. b. social contact theory. c. reflected appraisals. d. internal appraisals.

Communication & Mass Media

According to Schlesinger et al., which of the following IS NOT a situational variable which can be used to determine which change tactics are appropriate?

A. the amount and type of resistance B. the position of the initiators vis-à-vis the resistors C. the stakes involved D. all are situational variables which can be used to determine which change tactics are appropriate

Communication & Mass Media

A difference between pseudo-conflict and issue-related conflict is that pseudo-conflict occurs when:

A) ?two or more group members' goals, ideas, or opinions about a topic are incompatible. B) ?group members who actually agree about something believe they disagree due to poor communication. C) ?two or more group members become defensive because they feel as though they are being attacked. D) ?the communication norms of group members are incongruent

Communication & Mass Media

________ is the way an actor says a line, including pauses, intonation and emotion

Fill in the blank(s) with correct word

Communication & Mass Media