Which of the following is an example of a service merchant wholesaler?
A. catalog wholesaler
B. drop-shipper
C. auction company
D. personal shopper
E. specialty wholesaler
Answer: E
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Which of these theories suggest that we learn at least some of what we know by observing others and then modeling the behavior of those we have observed?
A. social learning theory B. accommodation theory C. social exchange theory D. Cole’s Law
Which of the following statements about sales success is most likely true?
A. Successful salespeople often can avoid providing service to customers if they present a "nice guy" image. B. Stamina is not necessary for sales success. C. The successful salesperson is an individual who loves selling, finds it exciting, and is strongly convinced that the product being sold offers something of great value. D. For success in sales, it is more important to speak well than to listen well. E. A successful salesperson does not need to think strategically because that is the job of the sales manager.
______ stems from the recognition that economic actions of business entities have noneconomic consequences and that business organizations have an impact on other institutions of society above and beyond their economic sphere.
a. CSX b. CSP c. ROI d. ROA
If a court awards nominal damages it will generally
a. award compensatory damages as well. b. not make a determination as to whether there has been a breach of the contract. c. award punitive damages for the intentional breach of the contract. d. award a very small amount of money.