At the end of a scheduled work shift, the nurse asks each of his patients if there was anything he could have done to make their day more comfortable. The nurse is most likely participating in which process?
1. Quality improvement
2. Self-assessment
3. Continuous quality improvement study
4. Departmental assessment
1
Rationale 1: At the level of the individual nurse and patient, the quality improvement process is an appraisal of how the nurse performed in taking care of the patients.
Rationale 2: Self-assessment is not the best description of this activity.
Rationale 3: A continuous quality improvement study is conducted by a multidisciplinary team to analyze a system, collect data, and propose changes.
Rationale 4: There is no evidence to suggest a departmental assessment.
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