Which of the following terms best describes the channels through which two or more people communicate directly with each other, including face-to-face, mail, e-mail, texting, or an Internet chat?
A) shared communication channel
B) earned communication channel
C) personal communication channel
D) nonverbal communication channel
E) owned communication channel
C
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An employee’s positive performance should be documented in a(n).
a. employee review. b. internal memo. c. business letter. d. thank-you letter.
Which of the following statements is true about licensing?
A) It is one of the most complex ways to engage in international marketing. B) The licensor gains entry into the new market at low risk. C) The licensee has no access to proprietary information. D) The licensee receives a fee or royalty. E) The only benefit for a licensee is the production expertise it gains.
Ronald wears a bow tie to work one day. A few of his co-workers laugh at him. He decides to try again the following week. His immediate co-workers point out his appearance to others. Even more of his coworkers laugh and make fun of him. Ronald does not wear a bow tie to work again. This is an example of ______.
a. informational social influence b. normative social influence c. mean and cruel behavior d. a culture gap
Which of the following accounts usually has a debit balance?
A) Purchase Discounts B) Sales tax Payable C) Allowance for Doubtful Accounts D) Freight-In