During a speech apologizing for racial remarks made by a member of the police department, the Chief of Police avoided making eye contact with the audience. According to research on the role of nonverbal communication in public speaking, the audience was likely to perceive the police chief as
A. insincere.
B. credible.
C. inconsistent.
D. trustworthy.
E. inexperienced.
Answer: A
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A. communication competence B. self-esteem C. power D. egalitarianism
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What will be an ideal response?
________ listening requires the conscious and explicit goal of understanding what the speaker intends to communicate.
A. Effective B. Deliberate C. Normal D. Active