________ refers to the use of random sampling and tools, such as control charts, to monitor the production process

A) Total Quality Management
B) Six Sigma
C) ISO 9000
D) JIT quality
E) Statistical process control


Answer: E
Explanation: Statistical process control refers to the use of random sampling and tools, such as control charts, to monitor the production process. Control chart is one of the most important SPC tools.

Business

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