Koocher & Keith-Spiegel (2013) advise psychologists handle complaints in the following manner, except:
a. to gather facts to determine the nature of the complaint
b. to contact the complainant directly
c. to respond personally to an inquiry
d. to understand the consequences of any offered settlement
b. to contact the complainant directly
You might also like to view...
Which is true of language skills in those diagnosed with ASD?
a. Language skills must be impaired for diagnosis. b. If language skills are impaired, children should instead be diagnosed with social/pragmatic communication disorder. c. Language skills needn’t be impaired for an ASD diagnosis, and most individuals diagnosed with ASD have unimpaired language skills. d. Language skills needn’t be impaired for an ASD diagnosis, though most individuals with ASD have impaired language.
Therapist-Client ________ is a significant predictor of treatment outcome
a. interaction b. engagement c. alliance d. relation
The single most impactful method to prevent discipline problems is to
a. call parents/guardians when the student misbehaves b. have access to a seating chart c. develop a collaborative relationship and team teach d. develop and maintain positive relationships
Which of the following has NOT been identified as a deficiency of the trait and factor approach to assessment?
a. Clients are placed in a dependent role b. Clients' ability to self-assess is not strengthened c. T & F emphasizes finding a career that "fits" rather than actively involving clients in an active search for a career d. T & F advocates have not been concerned about test bias