Proactive service desks ____.
A. experience high costs due to inefficiencies and lack the ability to forecast costs
B. allow numerous people to own incidents based on the incident's priority
C. have owners manage by exception and only follow up on incidents not being handled in a timely manner
D. perform little trend analysis as they have a significant amount of incidents and service requests to handle
Answer: C
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After an intensive research and development effort, two methods for producing playing cards have been identified by the Turner Company. One method involves using a machine having a fixed cost of $10,000 and variable costs of $1.00 per deck of cards. The other method would use a less expensive machine (fixed cost = $5,000), but it would require greater variable costs ($1.50 per deck of cards). If the selling price per deck of cards will be the same under each method, at what level of output will the two methods produce the same net operating income (EBIT)?
A. 5,000 decks B. 10,000 decks C. 15,000 decks D. 20,000 decks E. 25,000 decks
The Civil Rights Act of 1964 prohibits job discrimination on the basis of intelligence.
Answer the following statement true (T) or false (F)
When a product experiences sales revenue and profit increases, reaches a peak, and then declines, it goes through what is called
A. cyclical phases. B. roller coaster revenue. C. product stages. D. product growth and decline. E. product life-cycle.
In terms of scheduling advertising, buyer turnover refers to
A. how often a consumer will try competitive brands before becoming a brand loyal customer of the firm's product. B. the amount of time for a buyer to enter and exit a product's life cycle. C. how often new buyers enter the market to buy a product. D. the ratio of repeat purchases to the number of buyers for an offering. E. the amount of time between repeat purchases for a given product.