The nurse manager has one or two staff nurses who frequently inform the manager of things that were done incorrectly on the unit even when it is a minor infraction. What does this indicate?
1.
The nurse manager is trusted by these two staff nurses.
2.
The nurse manager is not observing unit care closely enough.
3.
There is distrust in the group due to lack of confidentiality.
4.
The two nurses are disliked by the rest of the group.
ANS: 3
If these nurses are breaking confidentiality of team members to report to the nurse manager all the time, there is a problem with trust within the group.
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