A common mistake nurses make when developing therapeutic communication techniques is
a. using too many different techniques during an interaction.
b. allowing patients to become too anxious before responding.
c. giving advice rather than encouraging patients to solve problems.
d. focusing on what patients say rather than on communication techniques.
C
Giving advice is a common pitfall for nurses who are unsure of how to encourage patients to become involved in analyzing and problem solving. The other options are incorrect, because most novice nurses tend to rely heavily on direct questions, avoid anxiety-producing topics, and focus on communication techniques.
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