Which of the following business process activities is least likely to be outsourced?
A) Research and development
B) Payroll
C) Accounts payable
D) Insurance
E) Benefits administration
A
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Which of the following ratios is the best measure in analyzing a company's ability to pay interest on long-term debt and to repay the long-term debt over several years?
a. Debt-to-equity ratio b. Times interest earned ratio c. Debt service coverage ratio d. Acid-test ratio
Both data-mining and OLAP software are often integrated into _____ for the purpose of collecting business intelligence about customers.
A. SCM systems B. ERP systems C. CRM systems D. HRM systems
You provide a pay raise to a follower who has received high scores on annual performance reviews two years in a row. You are demonstrating ______.
A. management by exception-passive B. management by exception-active C. individualized consideration D. contingent reward
Limited-service merchant wholesalers are less likely than full-service merchant wholesalers to do which of the following?
A) set the prices of the merchandise they sell B) take title to the merchandise they sell C) suffer financial losses if the merchandise they sell is damaged or stolen D) offer marketing assistance or delivery for the products they sell E) use their own sales force