It is necessary for an organization to define its processes before attempting to establish relationships among company activities
Indicate whether the statement is true or false
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Why should companies seek to recover potentially lost customers? What do studies show about the cost advantage of such recovery efforts?
What will be an ideal response?
Net income divided by average common stockholders' equity is the calculation for the
a. ratio of net sales to assets. b. return on total assets. c. return on common stockholders' equity. d. earnings per share.
Which of the following is not true about immigration and the U.S.?
A. More than half of U.S. workers with doctorates in engineering are foreign-born. B. Roughly 53 percent of foreign students remain in the United States after receiving doctorates in science. C. Almost 10 percent of college-educated workers in the United States are foreign-born. D. Immigrants to the United States create new businesses at a rate 30 percent higher than do native-born citizens. E. Immigrants created 25 percent of the venture capital-backed public companies in the United States, including Google, Intel, Yahoo!, and eBay.
In the purchase of a new computer monitor, which of the following is an example of a user?
A. an IT manager who supplies information for evaluating alternatives B. a secretary whose computer monitor is being replaced C. a supply manager who helps write specifications D. a receptionist who controls the flow of information E. a purchasing manager who arranges the terms of the sale