Writing negative news with sensitivity and clarity helps the reader do what?
A) Understand the message
B) Accept the message
C) Increase their desire to improve
D) Take the message personally
E) Respond to the message appropriately
Answer: B
Explanation: B) By writing clearly and sensitively, you can take some of the sting out of bad news and help your reader accept the decision and move on. If your credibility hasn't already been established with an audience, clarify your qualifications so recipients won't question your authority or ability.
You might also like to view...
An example of the need for transportation speed in the service industry is ______.
a. hospitals needing drugs b. banks needing pens and other office supplies c. manufacturers needing electricity d. marketing agencies requiring advertising copy
Stall 5 Inc. claims to be a marketing services provider. It posts online ads that offer freebies to viewers who are willing to sign up for its newsletter. It tricks viewers into providing personal information and delivers no freebies or services in return. Critics of advertising are likely to call this a(n)
A. boring ad. B. ethical ad. C. offensive ad. D. deceptive ad. E. distasteful ad.
In the 2000s, which country was accused of ethnocentrism, the notion that one’s own culture or company knows best how to do things?
a. Russia b. America c. UK d. Canada
The need that the organization strives to meet forms the basis of its
a. aspirations or vision. b. strategy. c. profits. d. mission.