The chronic care model (CCM) can be utilized on the ____________________________ level.

a. Micro and mezzo
b. Micro and macro
c. Micro, mezzo, and macro
d. Mezzo and macro


Ans: c

Social Work & Human Services

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During a home visit, the social worker is having a serious discussion with the parents about their parenting skills, while the children are eating dinner at the table. The 12-year-old daughter begins putting peas up her nose, waiting for the parents’ reaction. She is demonstrating the role of ______.

A. hero B. scapegoat C. mascot D. lost child

Social Work & Human Services

Clients tend to talk about:

A) Things that are most important to them. B) Their problems. C) What the interviewer is listening for. D) Anything but their problems during the first interview.

Social Work & Human Services

One limitation of any professional code of ethics is that certain issues cannot be suitably covered within the context of a code

Indicate whether the statement is true or false

Social Work & Human Services

All goals in case management are observable and easily measured

a. True b. False

Social Work & Human Services