Benchmarking identifies ______.
a. the best practices used by other firms
b. governmental standards that a company must meet
c. international standards that a company must meet
d. industry standards that a company must meet
a. the best practices used by other firms
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When we prejudge someone, it is usually a reaction to ______.
a. that person’s race b. our experience with others c. our insecurities d. our perception of a diversity factor
An advantage of a structured interview is that it
A. is more likely to be free of bias and stereotypes. B. helps measure a range of intellectual abilities. C. helps prospective employers make a first cut through candidates. D. helps establish rapport. E. provides a sense of the applicant's personality.
Awareness usually involves trying to get consumers to remember a few specific features of the new brand.
a. True b. False
There are seven commonly used organizational buying criteria. One of them is ________.
A. flexibility B. ability to meet the quality specifications required for the item C. consumer demand D. adherence to government regulation E. senior management directives