Retailers purchase products and resell them to final consumers.
Answer the following statement true (T) or false (F)
True
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Leadership skills are defined in the chapter as ______.
A. using individual attributes to communicate well with others B. developing behaviors for effective leadership outcomes C. technical ability to interact in the work environment D. knowledge and competencies to accomplish goals
Which of the following statements about the balanced scorecard approach is false?
A) It requires managers to focus on financial measures more than nonfinancial measures. B) It looks at performance from the following perspectives: financial, customer, internal business, and learning and growth. C) It helps balance short-term operating performance with long-term strategies. D) It recognizes that traditional measures of performance are often not adequate to fully assess a company's performance.
The ethical "no free lunch" rule states that:
A) if an action cannot be taken repeatedly, then it is not right to be taken at any time. B) one should take the action that produces the least harm or incurs the least cost. C) one can put values in rank order and understand the consequences of various courses of action. D) if something someone else has created is useful to you, it has value, and you should assume the creator wants compensation for this work. E) if an action is not right for everyone to take, it is not right for anyone to take.
For an M/G/1 system with ? = 20, ? = 35, and ? = 0.005, find
a. the probability the system is idle. b. the average length of the queue. c. the average number in the system.