An abandoned child is found by his neighbor. Where would this child most likely go to
stay that night?
a. a small group home
b. a family boarding home
c. an adoptive home
d. a crisis home
D
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In Colonial America strong drink was thought to:
a. cause rickets b. induce pain c. cause seizures d. protect against disease
Which of the following characteristics is a macrolevel factor related to the incidence of child abuse and neglect?
a. the violence that permeates society b. the low self-esteem of the caregiver c. social isolation d. parental unemployment
_______________ involves providing lethal means to cause a person's death, with the individual performing the act that ends his or her own life
a. Irrational suicide b. Impulsive suicide c. Assisted suicide d. Letting nature take its course
Using as little of your time as possible, while wasting the customer's time, is defined by Albrecht's "sins of service" as _____
A) ?robotism B) ?rule book C) ?condescension D) ?runaround